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Baltimore Washington International Airport

Can you spare a couple hours a week for a very worth while cause. Volunteers are needed at BWI Airport.

Have you had a longing to tell people where to go?
Well now is your chance to tell people where to go and to help them to their destination. Join the Baltimore Washington International (BWI) Thurgood Marshall Airport PATHFINDERS.  This is a volunteer group dedicated to helping people as they transit BWI. It is interesting and informative way to meet and help travelers find their way. You have the opportunity to meet people from all over the world. If you are people watcher this is an excellent opportunity to observe people wandering around the airport. It is a great way to keep busy and active and be helpful at the same time.
Some of your former NSA, Northrop Grumman colleagues regularly help the BWI customers navigate the airport terminal.  Charles Ruby, Dale Townsend, Tony Hansen, Walt Sullivan, Joe Miller, Diane Haberstich,Jack Moseman, Larry Hill and Roland Larrett are some of former Agency employees who are currently active PATHFINDERS. 
In addition to these fine PATHFINDERS , we have about 120 active volunteers who fulfill at least one 4-hour shift per week.  We have permanent Information Desks and three mobile Information Podiums, as well as volunteers who function as “Roamers” who walk the terminal helping folks and getting their walking exercise at the same time. We provide our volunteers with a "summer" shirt (short sleeve yellow polo) and a "winter" shirt (long sleeve red button down) as well as a blue button down long sleeve shirt for their shifts to help make them identifiable in the terminal. 
 Our BWI PATHFINDRS  are wonderful and assist with airport, airline, and flight information, crisis management/problem solving, directions, translation(limited), tourist information, ground transportation/driving directions, hotel reservations, promoting state attractions, parks,
businesses, and much more! 
See how much you can learn!  We provide training, including a full-day orientation (offered quarterly) as well as at least 5 one-on-one training sessions with a mentor PATHFINDER.  We offer complimentary parking in the hourly garage during your volunteer shift. We also provide complimentary parking in the employee lot when on vacation or extended trips.
We also have additional training opportunities like Monthly Brown Bag Lunches featuring speakers on 'hot' topics, Monthly 'PATHFINDER Newsletter,' MD Office of Tourism Familiarization Tours throughout the State, and the MD Office of Tourism Nationally Certified Training Program, and CPR, AED training sessions are also offered as part of the continuing education. 

Each year we have two social events where BWI PATHFINDERS get to see each other and enjoy the company of their fellow volunteers.  We recognize everyone for his or her contribution at the Volunteer Appreciation Month (April/May) Event and are hosted by a generous local business for our Annual Holiday Party. We also have group outings.
For more information, please contact: Kelly Derthick,
Whitney Kidd or Joanne Kozak
PO Box 8766
BWI Airport MD 21240-0766
Office: 410-859-7826
Pager: 410-450-0105
If you have any questions you may also contact Walt Sullivan a PATHFINDER at
Walton J. Sullivan
505 S. Hammond's Ferry Rd.
Linthicum, Maryland 21090

To read an article that appeared in the Transportation Service Employees Spring Journal, click here.
Mention that you learned about this opportunity from the Phoenix Society, Inc. Web Site.



Phoenix Society, Inc. - PO Box 64 - Annapolis Junction, MD 20701-0064